Back to home INBOX SUITE

Never lose a buyer in your DMs.

Conversations pile up. Buyers get buried. Ellipsend keeps every message visible and every reply fast.

Get Started See pricing

✓ Unlimited contacts · ✓ Unlimited team seats

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Inbox UI screenshot coming soon

Sound familiar?

Someone DM'd me asking about my program. I saw the message four days later. They had already bought from someone else.

Spotlights surface the conversations that need you so buyers never slip through.

Two of my setters replied to the same person and now the lead thinks we're a mess.

Auto-assignment routes leads evenly. You can even give more weight to better performers.

I have no idea if my DM team is actually performing or just pretending to be busy.

Performance tracking shows every agent's messages, reply rate, and revenue. The data is the data.

The first inbox built for selling in the DMs.

Filters, lead stages, team assignment, performance tracking. Everything you need to turn DM conversations into closed deals.

INBOX SPOTLIGHTS

Find your hottest leads in one click.

Spotlights are saved filter combinations. Use them to surface follow-ups, hot leads, or conversations waiting on a reply. Switch between segments in one click.

✓ Stacked filters ✓ Saved and shareable ✓ One-click segment switching

Spotlights UI, screenshot coming soon

SAVED RESPONSES

A personal reply in seconds. At any volume.

Save your best replies as text, voice, images, videos, or links and send them in a couple keystrokes. Your audience gets something personal. You get consistency without sounding scripted.

✓ Multimedia saved responses ✓ Team-shared or private ✓ Personal touch at scale

Saved responses UI, screenshot coming soon

AGENT PERFORMANCE

Stop guessing which setters are actually performing.

Every metric tracked automatically: messages sent, reply rate, revenue collected, average dollar per lead. Ditch the manual end-of-day reports. Open Ellipsend and the numbers are there.

✓ Revenue per agent ✓ Reply rate tracking ✓ Real-time reporting

Agent performance report, screenshot coming soon

PIPELINE STAGES

Know exactly where every lead stands.

Move contacts through custom stages right from your inbox. See at a glance who's browsing, warm, booked, or ready to close. Track the full lead journey without leaving the conversation.

✓ Custom pipeline stages ✓ Filter inbox by stage ✓ Track custom activities

Pipeline stages view, screenshot coming soon

AUTO-ASSIGNMENT

Every rep gets their fair share. Automatically.

Round robin routing distributes leads evenly across your team. The split stays accurate no matter the volume. No one gets overloaded and no one misses out.

✓ Round robin assignment ✓ Works across Instagram and Facebook

Auto-assignment settings, screenshot coming soon

CONTACT INTELLIGENCE

Know who you're talking to before you reply.

Location tracked automatically from link clicks. Mark contacts as VIP, customer, or lead. Full conversation history means you never start from zero.

✓ Location from link clicks ✓ VIP and customer tags ✓ Full conversation history

Contact profile, screenshot coming soon

Handle 5x more DMs, whether you're solo or running a setter team.

UNLIMITED

Contacts and team seats. Every plan. No per-seat pricing.

100%

Of your DM conversations visible and organized in one place.

What this unlocks for you.

Whether you're managing DMs yourself or running a full sales team.

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Solo creators: personal touch at scale.

You don't need a team to use Ellipsend. Spotlights surface the conversations that need you. Spend your time on people ready to buy, not sifting through spam.

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Sales teams: more volume, less chaos.

Auto-assignment routes leads evenly. Pipeline stages track every deal. Performance reports show exactly who's driving revenue. No one steps on each other.

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Everyone: zero leads left behind.

The lead who asked to reschedule gets seen. The warm lead who went quiet gets surfaced. Nothing slips because everything is organized, filtered, and tracked.

Got questions?

Can't find the answer? Reach out to our team.

Absolutely. Ellipsend is built for solo creators too. Spotlights and filters surface the conversations that actually need your attention, so you're not drowning in DMs trying to find the one person who's ready to buy. You become significantly more efficient without hiring anyone.

Instagram's inbox is chronological with no filtering, no pipeline stages, no team assignment, no performance tracking, and no way to know which conversations are leads vs. spam. Ellipsend turns your inbox into a full sales operation: the same conversations, organized in a way that actually lets you act on them.

Yes. When a contact clicks a link you send them, Ellipsend automatically logs their location. You'll know whether they're in the US, Canada, Europe, or anywhere else, without having to ask in the conversation.

Ellipsend's reports track messages sent through the platform. If a message was sent through Ellipsend, it's in the report. No interpretation, no manual logging. The data is the data.

No. Every Ellipsend plan includes unlimited contacts and unlimited team seats. Unlike platforms that charge more as your audience grows, Ellipsend's pricing is based on what you use, not who you talk to.

Ready to Scale with Ellipsend?

Get Started See Pricing

✓ Unlimited contacts · ✓ Unlimited seats · ✓ No setup fees